Job Summary
The security officer is responsible for the safety and security of the people, product, property and information of the Company. The primary focus of the security officer is to serve as a deterrent to theft while providing a high level of customer service to all existing and potential clients.
The security officer will adhere to all Company security policies and procedures, and ensure the Company's security policies and procedures are adhered to by all employees. Additionally, the security officer will provide security services at offsite locations including international locations when required.
Key Duties, Responsibilities and Accountabilities
- Focused professional protection and surveillance of people, property, information and premises using personal observation and electronic techniques
- Maintain situational awareness, assess risk and scrutinize merchandise control
- Provide a high level of Customer Service, acting as "ambassador" for the Company
- Greet and/or acknowledge each client or potential client upon entering; thank them when exiting
- Appropriate communication with employees, tenants and visitors to promote smooth security service provision and individual compliance with protocols
- Identify risks
- Strict personal adherence to Company policies, security standards, and operational protocols
- Monitor, document and enforce procedural rules and regulations
- Patrol, secure and inspect facilities; internal and external
- Deterrence of, and actively stopping unauthorized activity
- Analysis of problems and completion of formal investigations
- Maintain logs, records and reports of occurrences; use computer terminals to input and retrieve data
- Respond to alarms when required
- Complete security related projects and assignments to acceptable standards, on schedule
- Key control
- Ensure proper functioning of equipment
- Deter and prevent unauthorized activity
- Analyze problems and complete investigations, properly documented, as directed
- Ability to work well within teams
- Assist with the opening and closing of facilities
- Handles other duties as required
Job Qualifications
- At least 5 years law enforcement or luxury security retail experience
- MUST possess Conceal Weapon (CCW) permit
- No criminal record; absolute honesty and unquestionable integrity
- Willingness to permit extensive background and related checks and testing by the company and its agents
- A relevant, higher education qualification preferably in the security field
- Above average computer skills and technological aptitude
- Strong communication skills; verbal and written, in a multi-cultural, highly professional setting
- Strong interpersonal skills; able to work with people at all levels with compassion and respect, with emphasis on client centered service
- Demonstrated commitment to continuous learning and professional development
- Flexibility to accommodate shift work as required
- Willingness to adhere to prescribed dress-codes
